Important Points

Bookings

• Due to a number of last minute cancellations we have had to implement a cancellation policy. 

  •  This will be a charge of 100% of the total cost if cancelled less than 48 hours before.   

  • Group bookings will be asked to pay in full at point of booking.  

    • Cancellations  7 days before will receive a full refund.

    • 48 hours then 50% will be refunded.  

    • less than 48 hours no refund will be avalible. 

• Please arrive 10 minutes before the ride to allow time to sort your hats, boots and complete rider registration forms. 

• Single group bookings can be of mixed abilities and up to 8 riders (depending on height, weight and experience). However, depending on levels you may not be able to get to the beach. 

• Rides run Tuesday to Sunday and typical times are: 9am, 10.30am, 12.30pm and 2.00pm. 

• One off sessions, during peak season, are encouraged to book Tuesday to Friday.  Weekends are typically fully booked with regular riders.

• We do offer bespoke packages for riders looking for a special ride.  This could be for experienced rider looking for a longer session or someone just looking for a private ride.  We have had people use these rides for engagements.   

Riders

• We do ask anyone riding regularly to have their own safety equipment - hat (please check matches safety standards), boots (must have a small heel no less than 1/2 inch) and gloves. When purchasing a riding hat, please check it meets UK Standards. We have had several riders purchase hats online or in shops that do not meet these - usually they are missing the British Kite Mark.  We have a small selection of hats and boots available for our not regular clients. 

• We have a weight limit of 14 stone/88kg/196lbs.

• We can take riders from 4 years old. 

• The pace you are able to go will depend on our assessment during the ride.  Please note that Intermediate riders, who have not ridden with us in the last 6 months, are unlikely to be able to canter on their first ride back. Unfortunately only intermediate and above riders have the possibility of riding on the beach.

• Our rides can be of mixed ability groups and guidance is given as you ride.  However, if you have riders that aren't of intermediate level you definitely won't be able to go to the beach. 

• We try and split our rides into the following two groups with a maximum of 5 riders: Beginners and Novices; and Intermediate and above.  

• We provide guidance as you ride.

• All our horses are trained to English aids. If you have ridden western or another style please note this can be very different and can feel like you starting again. 

Ride Format

• The session starts by meeting your pony or horse and we make the required adjustments to the stirrups, we use a mounting block to get on and make sure all riders are feeling ok before leaving the yard.   The session includes returning to the yard and getting off. 

• We assess riders at the start to confirm your rider level.  

• We are unable to guarantee intermediate and above riders will get onto the beach - during peak season and spells of good weather the beach is unlikely.  During these time we recommend a morning ride (typically 8.30 am), working around the tide times.  We are happy to discuss this with you.

• If we feel it is required we will use a lead rope or as we call them 'safety nets'. 

• Our rides focus on both horse and rider enjoying the ride.  We use neck straps to help riders maintain their balance and will ask riders to hold on to these to ensure horses are comfortable.