Frequently Asked Questions and Information

Booking

Can we book as a party or group?

Can I walk with the horses?

Can I bring a dog?

Group bookings are welcome, up to 10  people can ride at one time, but most of our treks can be accompanied on foot. If in doubt, get in touch and we can arrange a group booking. Dogs can accompany the trek with a person on foot. Dogs must be kept on a lead at all times for their own safety and should not be allowed to get too close to the horses who might kick out if they feel threatened. We cannot take responsibility for injuries caused to dogs accompanying the trek.

How early should I arrive?

Try to arrive ten to 15 minutes early. This will give you time to fill out the paperwork and get your hat fitted. On occasion, all the ride leaders might be busy or even out taking rides when you arrive. We apologise if this happens, but please wait at reception and we promise we will be over to say hello as soon as we can.


What should I wear?

In cold or wet weather you should wear warm, waterproof clothes with a coat that can be zipped or buttoned closed so that it doesn't flap. In warm weather you should wear long trousers (Or Jodhpurs!) and a long sleeved top. Whilst shorts and thin clothes might keep you cool, they will not give much protection. Flat shoes or riding boots are advised, but sandals or open toed shoes are strictly not allowed due to safety concerns.

What if the weather is bad?

Cold and rain don't stop horses, please remember to bring warm and waterproof clothing. If the wind makes riding unpleasant, we might select a different route for safety or comfort. The trek leader will agree this with you on the day. In case of Extreme weather, we might have to change or postpone the booking and offer another time or refund. 

I would like to go on a beach ride. What should I know?

Beach rides are available for all levels of rider. If you are a beginner or novice rider you should choose one of the shorter rides as one of our trek leaders will lead you on the beach. Intermediate and experienced riders can choose any of the rides. The trek leader will ensure the ride is always suitable for your level of experience.

These rides are best experienced at low tide as more flat beach is available, we can advise on the best times of day for a particular date.

What is your weight limit?

We have one horse which can carry up to 16 stone. Our other horses can carry up to 13 stone. Our larger ponies up to 11stone. Please contact us if you need further advice.  

What is your age limit?

There is no upper or lower age limit, but we will need to check we have a hat in the right size for very young riders.  As a guide we find most children can begin to ride at 4 yrs old. Contact us for advice on hat sizes.

Can we groom the horses on arrival?

Can I feed the horses?

For any session of 2 hours or longer there will be time at the beginning of the session to meet and groom the horse. We might also be able to make some time with shorter sessions if the horse is not busy. Since the horses are seeing lots of people we ask that you do not feed the horses directly. If you have a treat for them we will put them in the feed bucket.

Can I tack up my own horse?

Again, for sessions of 2 hours or longer, there will be time to tack your horse. This will always be under the supervision of a trek leader for your safety and

the welfare of the horse.

Are you open on a Sunday?

We stay closed on Sundays to give the horses (and leaders!) a well deserved rest.

Are you open in the winter?

We try to be open all year round. In winter, the shorter days might mean we can take fewer bookings, and we might have to change or cancel bookings due to extremes of wet, cold or windy (or Hebridean!) weather.

Can I go for a canter, gallop or jump?

All riders will initially be treated as beginners, please don't be offended by this. For beach rides, once the trek leader has assessed your ability and is satisfied that you are safe and confident with the horse (The minimum abilitry is to be able to comfortably canter in an open space), you will be able to canter or possibly gallop. For Lessons, we have a selection of jumps in our arena and experienced riders will be able to jump.